Motorist Zone
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Parking Charge Guidance
Received a parking charge? Step by step guidance and timeframes.
Motorist
Appeal
Want to appeal?
Guidance on how.
File a
Complaint
Complaints about a member or report a breach of the Code.
FAQ
Answered
An FAQ section that is actually helpful
Find a Member of the IPC
Members of the IPC must follow a Code of Practice and offer 2nd stage appeals. If you can't find who you are looking for, try the BPA if an operator isn't a member of a Trade Association, we recommend you don't share personal details with them.
Helpful Links
Motorist Toolkit Download
Can the IPC help me?
What a Trade Association can and can’t do.
Members of the IPC must follow a code of practice and offer 2nd stage appeals. If you can't find who you are looking for, try the BPA if an operator isn't a member of a Trade Association, we recommend you don't share personal details with them.
We are a Trade Association, not a regulatory body. This means that whilst we will address concerns raised about our members’ working practices that are not in compliance with our Code of Practice, we will not deal with complaints about individual parking charge notices. If you have a concern, appeal or complaint concerning a parking charge please contact the IAS.
If you believe a member has not followed the Code you can report this to the IPC via the online portal (link). If you wish to appeal, you must do this first to the operator, then to the IAS (link) The IPC can’t intervene in individual cases. If you are having technical issues please email contact@theipc.info
What Private Parking Does
The private parking sector plays a vital role in keeping the UK moving. With over 68.5 million parking events each day, our work helps maintain order, reduce congestion, and ensure parking is available for those who have the need and right to use it.
PARK Acronym
Plan your journey, so you know where to park. Always read the signage, so you understand the terms of signage, if you can’t comply you must park elsewhere. Be responsible and Respectful when parking. Keep an eye on the time. If you have a permitted period of parking.
P
Plan Your Journey
A
Always Read the Signage
R
Responsible & Respectful
K
Keep an Eye on the Time
What next?
Parking Charge Guidance
Received a parking charge?
Motorist
Complaint
How to file a complaint
Motorist Appeal
Want to appeal?
Guidance on how.
FAQ
Get answers to questions
Our Corporate Members
Motorist Zone
Home
Parking Charge
Guidance
Received a parking charge? Step by step guidance and timeframes.
Motorist
Appeal
Want to appeal?
Guidance on how.
File a
Complaint
Complaints about a member or report a breach of the Code.
FAQ
Answered
An FAQ section that is actually helpful.
Here to Help
Members of the IPC must follow a Code of Practice and offer 2nd stage appeals. If you can't find who you are looking for, try the BPA if an operator isn't a member of a Trade Association, we recommend you don't share personal details with them.
Find a Member of the IPC
Useful Links
Members of the IPC must follow a code of practice and offer 2nd stage appeals. If you can't find who you are looking for, try the BPA if an operator isn't a member of a Trade Association, we recommend you don't share personal details with them.
What a Trade Association can and can’t do.
Can the IPC help me?
We are a Trade Association, not a regulatory body. This means that whilst we will address concerns raised about our members’ working practices that are not in compliance with our Code of Practice, we will not deal with complaints about individual parking charge notices. If you have a concern, appeal or complaint concerning a parking charge please contact the IAS.
If you believe a member has not followed the Code you can report this to the IPC via the online portal (link). If you wish to appeal, you must do this first to the operator, then to the IAS (link) The IPC can’t intervene in individual cases. If you are having technical issues please email contact@theipc.info
Motorist
Complaint
Appeal to
the IAS
Code of
Practice & Publications
FAQ
Motorist
Appeal
Complaints
The private parking sector plays a vital role in keeping the UK moving. With over 68.5 million parking events each day, our work helps maintain order, reduce congestion, and ensure parking is available for those who have the need and right to use it.
What Private Parking Does
PARK Acronym
Plan your journey, so you know where to park. Always read the signage, so you understand the terms of signage, if you can’t comply you must park elsewhere. Be responsible and Respectful when parking. Keep an eye on the time. If you have a permitted period of parking.
P
Plan Your Journey
A
Always Read the Signage
R
Responsible & Respectful
K
Keep an Eye on the Time
What Next?
Parking Charge
Guidance
Received a parking charge?
Motorist
Complaint
How to file a complaint
Motorist
Appeal
How to appeal
FAQs
Get answers to questions
Our Corporate Members
