Contact Us
There are many reasons why people need to contact us, so to ensure you get to the right team to answer your query efficiently, please select one of the options below. If you select a method of contact that is not applicable, you will receive a response telling you which route to take.
Non applicable questions will not be answered.
Join the IPC
Appeals
If you wish to appeal a parking charge, you must do this first to the operator; if still not satisfied, you can escalate your case to an independent adjudicator. You can not appeal to the IAS until your appeal has been rejected by the operator.
The process of how to appeal to an operator will be on the parking charge notice.
Complaints
Become a member. Learn more about membership types and benefits.
If you wish to complain about a member of the IPC, this must be done via the portal. In order to lodge a complaint, you must make it to the member first, before it can be escalated. If you are not satisfied with their response, you can raise it with the IPC. Complaints via email or post will not be accepted. To complain via the portal, please click here.
Join a Scheme
Press Enquiry
Join a scheme that raises standards and promotes compliance.
Contact our Press Office. If you are writing or researching a news story about parking, our press office is happy to help. Please note, our press office is available for journalists and media professionals only. Appeals and complaints can not be accepted via the press office.
Office hours are 9.00AM - 5.00PM Monday to Friday.
Contact Us
There are many reasons why people need to contact us, so to ensure you get to the right team to answer your query efficiently, please select one of the options below. If you select a method of contact that is not applicable, you will receive a response telling you which route to take. Non applicable questions will not be answered.
Complaints
Join
the IPC
Appeals
Become a member. Learn more about membership types and benefits.
If you wish to appeal a parking charge, you must do this first to the operator; if still not satisfied, you can escalate your case to an independent adjudicator. You can not appeal to the IAS until your appeal has been rejected by the operator.
The process of how to appeal to an operator will be on the parking charge notice.
If you wish to complain about a member of the IPC, this must be done via the portal. In order to lodge a complaint, you must make it to the member first, before it can be escalated. If you are not satisfied with their response, you can raise it with the IPC. Complaints via email or post will not be accepted. To complain via the portal, please click here.
Join a Scheme
Join a scheme that raises standards and promotes compliance.
Press Enquiry
Contact our Press Office. If you are writing or researching a news story about parking, our press office is happy to help. Please note, our press office is available for journalists and media professionals only. Appeals and complaints can not be accepted via the press office. Office hours are 9.00AM - 5.00PM Monday to Friday.
IPC Office
Motorist Phoneline: Please note, these phones are not manned, but a recorded message is available to provide information.
01565 655467
Office hours are 9.00-5.00 Monday to Friday.