Independent Appeals
Service (IAS)
What is the Independent Appeals Service?
The Independent Appeals Service (IAS) is a certified Alternative Dispute Resolution entity. Meaning, it is a group of independent adjudicators who will decide if a parking charge has been issued within the parameters set out in the Code of Practice and the law.
The IAS adjudicators can only consider (make decisions) on legal matters, and can not intervene for mitigating circumstances (personal reasons why the motorists feels they should be exempt). The Independent Appeals Service provides the ability for people who have received a parking charge notice to appeal against it.
The International Parking Community (IPC) provides the electronic services to the IAS to facilitate the processing of appeals. However, the online appeals system fully automates the processing of the appeal. Only the person appealing, the Operator who issued the charge and the Adjudicator have any influence in the outcome ensuring complete separation from the IPC.
Important Information
Before you appeal to the IAS, you must first appeal to the operator (the company that issued the parking charge). See our guidance on what to do before you appeal here.
If you have paid the parking charge, you can no longer appeal. You can appeal to the operator, but it is up to the operator if they will allow it as a gesture of good faith.
By appealing to the IAS, you are no longer eligible for a discounted rate if the appeal is not found in your favour.
Parking charges are based on contract law. The IAS makes their decisions based on the lawfulness of a parking charge.
Independent Appeals
Service (IAS)
What is the Independent Appeals Service?
The Independent Appeals Service (IAS) is a certified Alternative Dispute Resolution entity. Meaning, it is a group of independent adjudicators who will decide if a parking charge has been issued within the parameters set out in the Code of Practice and the law.
The IAS adjudicators can only consider (make decisions) on legal matters, and can not intervene for mitigating circumstances (personal reasons why the motorists feels they should be exempt). The Independent Appeals Service provides the ability for people who have received a parking charge notice to appeal against it.
The International Parking Community (IPC) provides the electronic services to the IAS to facilitate the processing of appeals. However, the online appeals system fully automates the processing of the appeal. Only the person appealing, the Operator who issued the charge and the Adjudicator have any influence in the outcome ensuring complete separation from the IPC.
Important Information
Before you appeal to the IAS, you must first appeal to the operator (the company that issued the parking charge). See our guidance on what to do before you appeal here.
If you have paid the parking charge, you can no longer appeal. You can appeal to the operator, but it is up to the operator if they will allow it as a gesture of good faith.
By appealing to the IAS, you are no longer eligible for a discounted rate if the appeal is not found in your favour.
Parking charges are based on contract law. The IAS makes their decisions based on the lawfulness of a parking charge.