We're on the hunt for new additions to our team!

We have two Field Service Engineer openings based in the Midlands region.

Primary duties include providing reactive repair and maintenance service to customer sites, respond and resolve service calls, provide support outside normal working hours, maintaining a high level of customer service, while supporting the company’s quality procedures to meet expectations of product excellence and reliability, as well as meeting industry legislation.

we would like the successful candidate to live in and around the Dorchester/Weymouth area.

To find out more, please email c.morrison@metricgroup.co.uk or visit the career pages on our website: https://lnkd.in/giDbETe

Click here for the job description

Company Description

UK CPM is part of the Agena Group. With over 14 years of experience, UK Car Park Management are the fastest growing parking management company within the industry, offering a nationwide coverage.

We currently manage over 9000 sites, with in excess of 2000 clients, proudly working alongside some of the UK's most prestigious organisations.

We’re working hard to raise standards within the parking industry, and to promote regulatory compliance.

The Job

Your focus will be delivering front-line service, issuing Parking Charge Notices to vehicles that are not adhering to on-site rules within private land car parks. You will be patrolling up to 20 car park sites in your shift. You could be driving up to 100 miles a day in the SE London area.

You will be driving between the car parks and actively patrolling each site checking each vehicle. We will train you on the site rules and the equipment used.

Experience in a similar role is desirable however not essential as we provide training, guidance and support every step of the way. If you are good at liaising with the public, have worked to targets, have been doing driving jobs, security or patrol work and can stay calm when needed, then this could be for you.

We encourage a positive and collaborative environment where people engage with one another regularly. You will be supported by our Team Leaders and Managers.

Induction and training are provided, including H&S and conflict resolution training. You will receive a uniform and the equipment required to do your job.

The Pay

The salary is: £24,856 per annum in the Greater London area. There is also a bonus scheme linked to performance against targets.

Mileage is paid at 0.25p per mile.

The Shifts

Shift times are 6am -2pm, 2pm - 10pm and evenings; 5pm -1am, 6pm - 2am or 7pm – 3am. Weekends availability is required as this is a busy time.

All shifts will part of your rota so full flexibility is required.

The Location:

This role will require travel from your home address to patrol sites across SE and BR postcodes in London. 

You

If you love working outside and excel at communicating with the public, then this active role could be for you.

Due to the locations of the car parks, you must:

• have your own car

• have a valid licence

• be willing to get business insurance on your policy to use the car for work

• enjoy driving as it will be a big part of your day!

Please note: we are unable to accept applications from under 18's due to Health and Safety requirements for this role.

Retention Bonus

We are offering a retention bonus of £500 across your first 6 months.

(£200 will be paid on completion of month 3, and a further £300 at month 6 on full completion of performance reviews, subject to satisfactory performance in line with the role requirements. Full T&Cs apply and will be given in writing once you start with the company.)

The Agena Group are proud to be part of the Disability Confident scheme. We are committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment, if you need this job advert in an alternative format, or if you have any questions about the recruitment process, please contact recruitment@agenagroup.com

To apply for this role please upload your CV to the recruitment system using this link: https://cezanneondemand.intervieweb.it/agenagroup/jobs/mobile-car-park-warden-36831/en/

Company Overview

Credit Style currently employs over 85 people and specialises in the provision of debt recovery and

litigation services. The main area of service provision is in the B2B debt recovery arena although we

also to a lesser extent provide B2C debt collection and litigation services.

Our principal services are:

• Full white label credit management outsourcing

• Office based debt collection

• Field visit collection and debt counselling

• Legal action services via our in house legal team which is fully licensed by the SRA

• Trace services

We target large business with a turnover in excess of £30 million per annum as this often ensures

that they are capable of referring new cases every month but we are not limited to this.

We are currently undergoing a period of growth with average yearly growth increases exceeding

30% per annum over the last 3 years and have a vacancy for a self-motivated, ambitious Business

Development Manager to help grow the various areas of our business.

The Role

Whilst the role includes “Manager” in the title the successful candidate won’t initially have

responsibility for any other staff but will be solely responsible for their own revenue generation. The candidate themselves will need to have served a minimum of 3 years employment with their current employer in a sales based role and be able to provide evidential proof of there income generation for their employer.

The role will require travel through the UK so a clean driving license is required.

The successful candidate will be expected to:

• Cold call their own leads via Vision (our CRM tool) to create new prospect appointments

with prospective new clients. This will also include contacting accountants, insolvency practitioners etc in order to leverage such relationships to create introductions.

• Attend prospect meetings and assess, in a consultative manner, the opportunities available in order to sell the services described above.

• Following each meeting, produce a tailored proposal letter outlining the services proposed, the benefits derived and the charges applicable.

• Once a prospective client has agreed to use our services, attend a set up meeting to ensure the service is designed in line with the client’s requirements.

• Attend client review meetings to confirm performance and identify development opportunities.

• Achieve both appointment and revenue targets set.

• Attend monthly sales review meetings to confirm performance achieved against targets set.

The rewards

The package will be as follows

• A basic salary of up to £65K per annum dependant on the candidate and their prior success. In addition to this we also have a very generous commission package which we know will help the right candidate create on target earnings in excess of £100,000 per annum. The commission system is uncapped.

• Commission will be paid on the revenue generated each month at a rate of 10% on revenue generated in the first year of the client’s life and 5% on revenue generated in the second year of the client’s life. No commission will be paid on year 3 and older clients.

• As this role will require extensive travel a car allowance will also be paid each month which again will be dependent on the level of candidate we employ!

Please note, this is a full-time, permanent role. The successful applicant would be required to undertake a DBS and CCJ check before an offer of employment is made.

Apply for the job HERE - https://bristow-and-sutor-group.breezy.hr/p/2fbdf163193401-business-development-manager

Bristow and Sutor Group (of which Credit Style is apart of) is an equal opportunities employer. It promotes a culture where diversity is valued, respected and built upon, attracts and retains a workforce based on merit and ability and is reflective of the communities it is part of.

Company Description

As part of our growth plans, Credit Style is looking to strengthen our team based in offices just north of Sheffield City Centre. We are part of the Bristow & Sutor Group, employing over 450 people in debt recovery throughout the UK.

To be successful in this role you will possess excellent communication skills, excellent written skills, experience of Microsoft office programmes and demonstrate a consistent focus on performance and improving individual performance through coaching and training. You must be able to adapt quickly to changes in relevant guidelines and work towards targets.

Duties:

- Develop and maintain individual and team based performance measurement systems to support the effective management of individual productivity, collection and revenue performance.

- Supervision of the Contact Centre and its personnel, maintaining business standards & resolving issues as they arise.

- Organising and prioritising workloads to achieve agreed targets and objectives.

- Provide formal and informal feedback to individuals as necessary.

- Incentivising, motivating, guiding and leading staff in their day to day performance to ensure KPI’s are met are met and reporting any deviation of this to the Collections Manager.

- Providing coaching, additional training and ongoing support to existing staff as necessary to ensure the required levels of performance are maintained.

- Recording and maintaining up to date data in a timely manner, liaising with the Collections Manager if any further action is needed.

- Assisting with recruitment, induction and training of new employees.

- Provide management support and collaboration to the Company’s clients

Assist the Collections Manager with day to day management of the collections teams and development of new processes and procedures.

Attributes needed:

- Debt recovery and collection experience.

Excellent communication skills.

- High level of written and verbal communication.

- Professional.

- Self-motivated.

- Be able to work towards set targets.

Performance Management Responsibilities:

- Revenue & Collection performance.

- KPI’s – Revenue, Call Quality, Conversion Rates, Productivity, Wrap Time & AHT

- Quality of comments entered

- Attendance / Punctuality

Benefits and Other information

This is a full-time permanent role based from our Sheffield Offices (S3 Post Code Area) and there will be a need to attend the office as requested.

In order to meet the requirements of our clients’ needs hours of work will be between 09:00 and 20:00 (37.5 hours per week) and days of work will be five days between Monday and Saturday.

On Target Earnings - £30,000 and £40,000 pa

Career Development

Company Pension Scheme

On Site Parking

Life Assurance Plan

On Site Car Park

Staff Discounts

Fruit and Daily Refreshment Offering

All successful applicants will be required to complete DBS/CCJ and other background checks.

Please apply HERE - https://bristow-and-sutor-group.breezy.hr/p/d237479119a701-collections-manager

Bristow and Sutor Group is an equal opportunities employer. It promotes a culture where diversity is valued, respected and built upon, attracts and retains a workforce based on merit and ability and is reflective of the communities it is part of.

Company Description

The Agena Group was formed in 2019 as a UK based multi-disciplinary company. We specialise in parking and software solutions. Our mission is to disrupt industry norms, to innovate, and to provide professional, ethical, customer-focused services.

We’re working hard to raise standards within the parking industry, and to promote regulatory compliance. We invest heavily in our people to provide them with opportunities for growth and development, with dedicated programmes designed to help our employees fulfil their true potential.

Agena takes pride in the quality of solutions that we provide, the expert knowledge of our staff and the strong partnerships we have with our customers. We’re here to help you think differently about parking. Why not join us?

Position

We are looking for an experienced Account Manager who thrives on creativity and innovation, delivering tailored, out-of-the-box solutions to meet client needs.

You should be an ambitious, self-driven professional with a proven history of success in B2B client-facing roles. Your exceptional communication skills and ability to think on your feet will enable you to navigate and resolve client challenges with ease and efficiency.

As an integral part of the Account Management Team, you will play a critical role in advancing business development efforts. This position offers the opportunity to make a meaningful impact, driving the Group’s success during an exciting phase of growth and expansion.

Responsibilities and Duties

· Retention: formulate and execute effective plans to protect and defend key accounts

· Growth: drive continued sales, improvement, innovation, profitability and growth

· Competition: evaluate our wallet share and ensure it is maximised

· Client champion: proactively support our client’s social value initiatives

· Collaboration: partner with your sales colleagues to identify new opportunities

· Visibility: conduct client presentations, site visits and attend offices on a regular basis

· Contract management: build and develop internal relationships in tech, service delivery and customer service to ensure client expectations are managed within agreed SLA’s and issues communicated in a timely manner

Requirements

Who you are

· Have previous experience as an Account Manager, with a solid understanding of client relationship management.

· Have proven success in a B2B customer-facing environment, demonstrating measurable results.

· A passion for tackling new challenges and continually raising the bar to strengthen client relationships.

· Ambitious, forward-thinking, and innovative, with a proactive approach to driving positive change.

Other information

Salary: £30,000 per annum plus commission. (Year 1: £3k uncapped)

Location: Lancing. After the initial 3 month office based training, the role is available with hybrid working flexibilities.

Hours: 40 per week. Monday - Friday, 9am - 5.30pm.

What we offer

We know there’s more to life than work – that’s why when you join the Agena Group, you’ll get your pick of our amazing benefits through our Enjoy Benefits platform. That includes discounts on gym memberships, travel bookings, high street vouchers and days out. You can also benefit from Technology benefits, Wellness benefits, Health Care plans and Car Lease benefits and much more.

You’ll also benefit from:

· Incremental holiday increases to recognise long service

· Two volunteering days a year to use to support a charity of your choice

· Employee Assistance Programme - 24/7 confidential, independent and professional counselling

· Unlock your potential with our training, learning & development, and apprenticeship options throughout your career

· Cycle-to-work scheme

· EV charging at office locations

· Regular team/company socials

Our Engagement Committee regularly organise inclusive team events from breakfasts for charity, social drinks in your local office location to book clubs, environmental initiatives, and lunch and learns.

Join our award-winning Environmental Committee to contribute to positive change and enhance our sustainable practices.

Additional Information

· Our selection process is as follows: Application – Competency Based Interview – Presentation

· You must be able to legally live and work in the UK

· The postholder will be required to travel to external meetings on occasion by most effective means available

· This role is available as part of a hybrid working environment after the initial 3-month training

Agena Values

We believe that the way we do business is as important as the business that we do. Operating with integrity and high ethical standards is the Agena Group way. Our values reinforce our behaviours and what is important to us. Living these values is essential to our success.

· Ambitious: we aim for world class service

· Disruptive: we're here to change the industry

· Ethical: we do things for the right reasons

· Insightful: we use research to guide our decisions

· Collaborative: We're better when we work together

· Innovative: we help people see things differently

We are proud to be certified Carbon Neutral and hold ISO Accreditations for Quality Management, Environmental Management and Information Security Management.

We are a Mindful Employer and are committed to supporting your mental health at work.

The Agena Group are proud to be part of the Disability Confident scheme. We are committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment, if you need this job advert in an alternative format, or if you have any questions about the recruitment process, please contact recruitment@agenagroup.com

Apply Here - https://agenagroup.com/current-vacancies/

Company Description

The Agena Group was formed in 2019 as a UK based multi-disciplinary company. We specialise in parking and software solutions. Our mission is to disrupt industry norms, to innovate, and to provide professional, ethical, customer-focused services. 

We’re working hard to raise standards within the parking industry, and to promote regulatory compliance. We invest heavily in our people to provide them with opportunities for growth and development, with dedicated programmes designed to help our employees fulfil their true potential. 

Agena takes pride in the quality of solutions that we provide, the expert knowledge of our staff and the strong partnerships we have with our customers. We’re here to help you think differently about parking. Why not join us?

Position

Are you ready to take your sales career to the next level? We're on the lookout for a motivated, strategic, and forward-thinking Sales Team Leader to play a key role in driving the success of our Sales Team.

In this pivotal position, you'll support the Sales Manager and help shape the future of our growing team, bringing fresh energy, innovation, and leadership to a fast-paced, ambitious environment.

We're looking for someone with a passion for people, a drive to develop, and the confidence to lead by example. If you’re hungry for growth, eager to make a real impact, and ready to help take our team to new heights — we want to hear from you.

Responsibilities and Duties

- Lead, coach, and inspire the Sales Team to uphold high standards of professionalism and performance.

- Shape and refine our sales processes and best practices to support ongoing growth and results.

- Take ownership of 1:1s, appraisals, absence management, and performance issues, ensuring your team is supported and empowered.

- Solve problems collaboratively, providing thoughtful and timely support to team members.

- Collaborate cross-functionally with other departments and stakeholders to achieve shared objectives.

- Drive results by ensuring your team consistently meets (and exceeds!) key performance indicators and internal/external expectations.

Requirements

Who you are

- Experienced in B2B sales, with a solid track record of delivering results

- Experience in leading a team is desirable, but not essential for applicants as we will train you to lead the Agena way

- An ambitious, curious, and positive individual who thrives on learning and pushing boundaries

- Not afraid to challenge the norm and bring fresh thinking to the table

- Someone who aspires to have a long-term sales career within the Agena Group

- Hold a full UK driving licence and happy to travel to sites and meetings when required

Agena Values

We believe that the way we do business is as important as the business that we do. Operating with integrity and high ethical standards is the Agena Group way. Our values reinforce our behaviours and what is important to us. Living these values is essential to our success.

- Ambitious: we aim for world class service

- Disruptive: we're here to change the industry

- Ethical: we do things for the right reasons

Insightful: we use research to guide our decisions

- Collaborative: We're better when we work together

- Innovative: we help people see things differently

Other information

Location: Hybrid from either Lancing or Newton Abbot, with the requirement to visit both locations

Salary: £33,500 per annum and company car allowance

We know there’s more to life than work – that’s why when you join the Agena Group, you’ll get your pick of our amazing benefits through our Enjoy Benefits platform. That includes discounts on gym memberships, travel bookings, high street vouchers and days out. You can also benefit from Technology benefits, Wellness benefits, Health Care plans and Car Lease benefits and much more.

You’ll also benefit from:

· Incremental holiday increases to recognise long service

· Two volunteering days a year to use to support a charity of your choice

· Employee Assistance Programme - 24/7 confidential, independent and professional counselling

· Unlock your potential with our training, learning & development, and apprenticeship options throughout your career

· Cycle-to-work scheme

· Regular team/company socials

Our Engagement Committee regularly organise inclusive team events from breakfasts for charity, social drinks in your local office location to book clubs, environmental initiatives, and lunch and learns. Join our award-winning Environmental Committee to contribute to positive change and enhance our sustainable practices.

The Agena Group are proud to be part of the Disability Confident scheme. We are committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment, if you need this job advert in an alternative format, or if you have any questions about the recruitment process, please contact recruitment@agenagroup.com

Apply Here - https://agenagroup.com/current-vacancies/