Company: Napier Parking

Location: Newport Pagnell (MK16) - Field-based (UK-wide travel required)

Reporting to: Company Director

Role Overview

The Parking Operations Manager is responsible for the effective day-to-day management of parking operations across multiple sites. This includes overseeing parking attendants, ensuring operational efficiency, maintaining equipment, supporting client relationships, and identifying opportunities to improve revenue and service delivery. This is a hands-on, field-based role requiring regular travel between sites and head office.

Key Responsibilities

Operations Management

• Oversee the daily running of multiple parking sites, ensuring smooth and compliant operations

• Act as the first point of contact for operational queries from attendants and clients

• Monitor site performance and address any issues promptly

Team Management

• Manage, support, and motivate parking attendants

• Prepare and maintain staff rotas and cash collections, ensuring adequate coverage across all locations

• Provide on-site training, guidance, and performance feedback

• Handle day-to-day people management matters, including absence and conduct

Maintenance & Equipment

• Coordinate routine maintenance and repairs of parking machines and associated equipment i.e. CCTV, ANPR cameras

• Troubleshoot operational or technical issues and liaise with suppliers where necessary

• Ensure all equipment is functional, secure, and compliant with company standards

Client Relationship Management

• Build and maintain strong working relationships with clients and landowners

• Respond to client queries and ensure service levels are consistently met

• Conduct site visits and provide regular updates on performance and improvements

Revenue & Performance

• Monitor site income and identify opportunities to increase revenue

• Suggest and implement operational improvements, including pricing, signage, and enforcement strategies

• Review site data and produce reports for senior management

New Site Set-Up

• Support the mobilisation of new parking sites

• Assist with site planning, signage, machine installation, and operational readiness

• Ensure new sites are launched efficiently and in line with company processes

Compliance & Standards

• Ensure all operations adhere to company policies, legal requirements, and industry regulations (IPC)

• Maintain high standards of health & safety across all sites

Key Skills & Experience

• Previous experience in operations management (parking, facilities, retail, or similar field-based environment)

• Strong people management and leadership skills

• Ability to manage multiple sites and prioritise effectively

• Practical problem-solving skills, particularly in operational or technical situations

• Excellent communication and client-facing abilities

• Commercial awareness with a focus on revenue generation

• Full UK driving licence (essential)

Personal Attributes

• Highly organised with strong attention to detail

• Proactive and able to work independently

• Flexible and adaptable to changing priorities

• Confident decision-maker with a hands-on approach

Additional Requirements

• Willingness to travel regularly between sites

• Occasional out-of-hours and weekend work may be required

Salary & Benefits

Salary Negotiable – dependent on experience

Performance related bonuses

Company van (work use only)

Private Health Care

28 days holidays (including bank holidays) increase with length of service

Email rachael@napierparking.co.uk to apply.

Nagels UK is looking for a Customer Service Representative to join our friendly team at our Hull office.

This is an excellent opportunity for someone who enjoys working with customers, solving problems, and delivering outstanding service in a fast-paced environment with potential to progress in the organisation.

Key responsibilities include:

• Supporting customers via email and telephone

• Processing orders and enquiries

• Building strong customer relationships

• Working closely with internal departments to ensure excellent service delivery.

We're looking for someone with:

✔ Excellent communication skills

✔ A positive and professional attitude

✔ Strong attention to detail

✔ Good IT and administrative skills

✔ Previous customer service experience preferred

If you're interested in learning more, please email: hr@nagels.co.uk and we'll send you the full job specification.

📍 Location: Hull, East Yorkshire

🏢 Company: Nagels UK Limited 

About PayByPhone

At PayByPhone, our strength is our people. Behind our product is a talented, creative, and driven multi-disciplinary team united by a shared ambition: to make everyday mobility simpler. We believe innovation should be collaborative, learning should be constant, and work should be enjoyable. As we grow, we’re looking for people who want to grow with us.

Together, we’re on an ambitious mission to create intuitive technology solutions that deliver world-class user experiences. We are a fast-growing, forward-thinking company and already help more than 60 million users across North America and Europe. Our technology helps millions of consumers pay quickly, easily, and securely — without waiting in line, carrying change, or worrying about costly fines.

About The Role

Location: Hatfield or Liverpool (Hybrid)

Employment type: Full-Time, Permanent

Reports to: Commercial Director

The Sales Development Manager drives business growth through acquiring new clients.

Key Responsibilities

-Lead end to end sales process for new business, including prospecting, pitch development, negotiations and closing.

-Develop a strategy for “must win” prospects and then execute.

-Support the creation of RFP responses in conjunction with the Head of Business Development.

-Attend all key industry events as agreed with the Commercial Director, ensuring PayByPhone has sufficient presence.

-Support the Head of Business Development with the execution of the UK NPP strategy, ensuring that Local Authorities prospects are informed and engaged with the NPP at the earliest opportunity.

-Work closely with the Head of Business Development to execute UK new business strategies.

-Support the Product and Tech team as required with market insight on what is required to ensure adequate progress is made in respect of Product Strategy.

Work with the rest of the UK Commercial team to execute locally the off-street strategy.

-Keep abreast of the developing trends both within our existing major markets but also further afield, identifying emerging opportunities for new products, services and markets.

-Regularly update the wider commercial organisation and management team on emerging opportunities and threats identified.

-Take on other projects and get involved in further revenue generating initiatives as and when required.

Required Qualifications

-Extensive experience in the parking or mobility industry in a similar role

-Experience of achieving challenging commercial targets

-Willingness to travel across the UK as the business demands, occasionally abroad

-Experience of local authority RFP's

Self-starting mentality, driven to succeed and over exceed targets

-Comfortable with computer tools like MS Office, Teams, Salesforce, etc.).

What We Offer

Compensation: The expected salary range for this role is £50,000 - £60,000 plus commission and car allowance. Final compensation will be based on factors such as experience, skills, qualifications, and internal equity.

Private Healthcare: Available to all permanent employees effective Day 1, with no waiting period as well as optional dental coverage.

Pension scheme: All permanent employees get access to our pension scheme with 5% employer contribution

4x Life insurance: All permanent employees are covered under our life insurance

Career Growth & Learning Support: Opportunities for professional development, continuous learning, and career progression.

Working at PayByPhone

We operate in a world that’s constantly evolving — and change is something we embrace. Our values guide how we show up for one another and for our customers every day. In short, we:

-Make things happen

-Stay curious

-Work together

-Have fun

-See through our customers’ eyes

These principles shape how we collaborate, innovate, and deliver on our commitments.

We’re also committed to fostering a diverse and representative workforce and an inclusive environment where everyone is treated with respect and fairness. We do not tolerate discrimination or harassment in our workplace or throughout our hiring process. Our hiring decisions are grounded in business needs, role requirements, and individual qualifications — ensuring we reflect the talent and communities we serve.

PayByPhone is committed to providing accommodation throughout the recruitment process. If you require accommodation, please reach out to us at askhr@paybyphone.com.

Apply Here: https://www.linkedin.com/jobs/view/4421662389/?trackingId=8KMQxy4YS1OoVRPQwjmoEQ%3D%3D

Citisense is a traffic design consultancy and traffic data collection company where we provide a wide range of client services including: 

- Parking Occupancy Counts 

- Automatic Traffic Counts 

- Classified Camera Counts 

- CCTV / ANPR surveys 

We have been operating for over four years and have seen organic and steady growth in the UK. We are currently looking for a permanent site technician to install equipment. The type of work which will be required is: 

- physical installation of traffic equipment on street 

- the use of power tools such as drills 

- installing independent battery powered cctv cameras on lamp columns involving climbing ladders 

- understanding and ability to read maps 

- driving a small van provided for jobs 

- happy to travel around 

- some late night evening work to avoid the busy daytime hours (although very infrequent) 

- computer literate to download data captured on-street 

The role will be explained in more detail to those candidates who express an interest and training provided. 

Salary: £28,000-£35,000 ( Depending on experience) 

Job Type: Full-time 

Additional pay: 

- Performance bonus 

- Yearly bonus 

Benefits: 

- Company van 

- Company pension 

- Sick pay 

Schedule: 

- 8 hour flexible shift patterns 

- Monday to Friday (option for weekend working) 

- Night shift 

Supplemental pay types: 

- Performance bonus 

COVID-19 considerations: 

- To be discussed 

Licence/Certification: 

- CSCS (preferred) 

- Driving Licence (required) 

Job Category: Technician 

Job Type: Full Time 

Job Location: London 

Apply here: https://www.citisense.com/jobs/traffic-survey-technician/ 

We’ve signed up to an ambitious journey. Join us!

As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn’t a challenge just anyone could take on. Luckily, we have something to help us make it happen. Our people and our values. We Arrive Curious, Focused and Together. Just as our entire brand is inspired by the North Star, the shining light leading travelers to their destinations since time began, our values guide us. They help us be at our best. For our customers. For the cities and communities we serve. For ourselves. As a global team, we are transforming urban mobility. Let’s grow better, together. 

The Role 

The Account Executive is a pivotal role within Arrive’s Parking BU, responsible for driving hardware revenue growth, RingGo coverage, adoption and open market transformation across the UK. This role uniquely bridges two critical sectors: Open Parking (B2G, Private Operator) and Off-street/Access Controlled Parking (ACP). 

You will act as a strategic partner to both private operators and public sector clients, expanding market presence while ensuring high client satisfaction and accurate CRM management. 

How to make an impact 

Strategic Sales & Cluster Development 

- Cluster & Account Planning: Develop and execute a strategic plan to expand Arrive’s market presence, targeting both open parking and access control opportunities, aligned with the Cluster Playbook.  

- Lead Generation: Proactively identify new business opportunities across private operators, local authorities, and land owners. 

- Solution Selling: Promote a comprehensive Arrive portfolio including RingGo, parking terminals (and associated services e.g Maintenance), Insights and other upsell features.  

- Business Cases: Create and present strong, data-backed business cases to stakeholders to demonstrate ACV/TCV for each upsell / renewal opportunity. 

Client & Partner Relationship Management

- Account Management: Build and maintain relationships with existing clients to ensure retention, high satisfaction, and account expansion. 

- Pre-Sales Collaboration: Work closely with Solution Executives to effectively scope customer requirements, ensuring product market fit for our offer.  

- Stakeholder Engagement: Effectively communicate with diverse stakeholders within each account, ranging from technical site Executives to C-level executives. Seeking support from senior stakeholders (e.g Head of AM, Head of BD, Commercial Director, Country Director) 

Implementation & Project Coordination 

- Project Management: Utilise basic project management skills to oversee the deployment of solutions, ensuring timelines are met and partners are aligned. 

- Technical Consultation: Serve as the bridge between the client and internal technical teams during the implementation of MPP and P&D solutions. 

- Upselling: Identify opportunities within existing accounts to expand services (e.g., adding SaaS layers to hardware contracts). 

Administration & Operations 

- CRM Hygiene: Ensure Salesforce is your primary tool for planning and recording your activities, with accurate customer data, pipeline opportunities, and activity logs. 

- Pipeline Management: Work collaboratively with Sales Operations to enable accurate forecasting (Close dates, Expected Revenue dates) for hardware opportunities.  

- Reporting: Provide regular forecasts, progress reports, and market feedback to the Country/Sales Director. 

About you 

Skills & Knowledge 

- Technical Aptitude: Basic understanding of Parking Management Systems, P&D hardware, and Garage/Gated solutions. 

- Digital Tools: Proficiency in CRM software (e.g.Salesforce), Google Workspace, Business Intelligence and other sales-related tools. 

- Commercial Acumen: Understand and leverage revenue mix to maximise ACV/TCV across each opportunity. 

- Project Management: Ability to coordinate installations and manage partner timelines effectively. 

- Contract Management: Basic understanding of legal contracting principles and process for contract execution. 

- Consultative Sales: Proven track record of meeting targets through a solution-oriented approach and strong negotiation skills. 

- Communication: Exceptional verbal and written communication skills; ability to present complex information clearly. 

- Languages: Fluency in English 

- Full UK Driving License 

Personal Attributes 

- Energetic, self-motivated, and results-oriented. 

- Capable of working independently in a fast-paced environment while remaining a collaborative team player. 

- Adaptability and flexibility to manage evolving business priorities. 

- Strong problem-solving and decision-making skills. 

Education & Experience 

- Education: Bachelor’s degree in Business Administration, Sales, Marketing, or a related field (or equivalent combination of education and experience). 

- Minimum 3–5 years of proven experience in sales and account management. 

- Experience within the parking industry, B2G or B2B sales, smart city solutions, or payment technology is preferred. 

- Experience managing hybrid portfolios (Hardware + SaaS) is a distinct advantage. 

Department - Parking 

Locations - Basingstoke 

Remote status – Hybrid 

Apply Here - https://careers.arrive.com/jobs/7070986-account-executive 

We’ve signed up to an ambitious journey. Join us!

As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn’t a challenge just anyone could take on. Luckily, we have something to help us make it happen. Our people and our values. We Arrive Curious, Focused and Together. Just as our entire brand is inspired by the North Star, the shining light leading travelers to their destinations since time began, our values guide us. They help us be at our best. For our customers. For the cities and communities we serve. For ourselves. As a global team, we are transforming urban mobility. Let’s grow better, together.

The Role

In Arrive’s product offering, the automotive products are currently some of the most forward-looking, as well as representing the fastest-growing area of the business. The products in this space allow our end users to not only pay for parking easily – right from their car’s dashboard – but also get navigational guidance to help them find parking more easily. These products are also offered towards car manufacturers – through close partnerships, we deeply integrate well-liked features into their vehicles. As a designer supporting the cross-functional teams in this space, you will have an unparalleled opportunity to help shape the direction of these products.

The main focus is on automotive platforms (chiefly Android Automotive and Google Automotive services, as well as occasionally Android Auto and Apple CarPlay), but at times you’re expected to work in other ecosystems, for instance with smartphone apps or web experiences.

This is a fantastic opportunity to grow your skills within a world-class, 30-person strong, design organisation that covers design leadership, UX research, UX writing, localization and accessibility expertise. You will have a chance to make a tangible impact on a key part of Arrive’s product portfolio.

How to make an impact

- Take ownership of the end-to-end design process for all key features within the Automotive product offering, from initial concept to final implementation and further iteration.

- Collaborate closely with Product Managers, Engineers, and UX Researchers to define problems, explore solutions, and deliver the best possible user experience.

- Design and iterate on user interfaces – focused on automotive platforms, but at times also within web and app contexts – creating concepts, prototypes, and high-fidelity mockups that meet both user needs and business goals.

About you

We’re looking for a motivated and skilled product designer to join our team. You should have a passion for solving complex user problems and a proven ability to deliver high-quality design work in a fast-paced environment. You’re expected to effectively navigate the complex constraints of the automotive space (including safety considerations, regulations, hardware limitations, certifications, and more) without losing sight of the end user. We have high ambitions in this space, pushing the envelope of what’s expected and possible in the automotive space, including navigating the rising adoption of electric vehicles, software-defined vehicles, and even autonomous vehicles.

Your background

- 3+ years of experience in product design, working in a cross-functional team environment.

- Proficiency in working with design work across different ecosystems.

- Experience with automotive interfaces is a big plus. Together with knowledge of GAS (Google Automotive Services) templates versus custom OEM (Original Equipment Manufacturer) skins as well as experience with navigating the automotive context constraints and best practices.

- A strong portfolio demonstrating proficiency in UX and UI design, problem-solving, and the ability to ship impactful products while navigating business and technical constraints.

- Proven experience in defining user problems, leveraging research, and translating insights into well-executed design solutions, while balancing output velocity with precision and craft.

- Proficiency with modern design and prototyping tools (e.g. Figma) and best practices (e.g. compliance with WCAG).

This role can be based in Stockholm, Sweden, or London, UK.

Department - Parking

Locations - Stockholm, London

Remote status - Hybrid

Employment type - Full-time

Apply here - https://careers.arrive.com/jobs/7462192-product-designer-automotive

Are you a proactive and commercially minded sales professional looking to make a real impact?

We’re looking for a Business Development Executive to help drive the expansion of our Short-Term Management (SMC) contracts and grow our commercial property portfolio.

This is an exciting opportunity to play a key role in identifying new commercial partnerships, building strong client relationships, and directly contributing to our strategic growth targets.

This position will involve business development activity in a patch that covers the South of the UK. The ideal applicant will be based between Birmingham and Southampton, with the ability to travel across this area.

About the Role

As a Business Development Executive, you’ll manage the full lifecycle of new business opportunities, from lead generation and research through to proposal development and contract completion.

You’ll work closely with our Business Development Manager and wider Commercial team to secure new sites and partnerships across a diverse client base, including:

- Supermarket chains

- Leisure centres

- Pub & restaurant groups

- Hotels

- Healthcare providers

- And other organisations operating car parks outside of the traditional parking sector

What You’ll Be Doing:

- Identifying and developing new short-term management opportunities

- Researching and engaging prospective clients to understand their needs

- Creating compelling, high-quality sales proposals that showcase the business' value

- Managing and progressing opportunities through every stage of the sales cycle

- Maintaining an active, accurate sales pipeline using CRM systems

- Supporting larger or more complex commercial opportunities alongside the BDM

- Preparing pipeline updates, reporting data, and proposal documentation

- Representing the business professionally at meetings, site visits, and networking events

- Ensuring smooth handovers of new contracts to operational teams

- Contributing to the continuous improvement of sales processes and materials

What we’re Looking For:

You’ll be someone who thrives in a fast-paced commercial environment and enjoys building relationships that turn into results.

You’ll bring:

- Experience in business development, sales, or account management (ideally within a commercial, property, or service-led industry)

- Confidence presenting solutions to stakeholders at all levels

- Strong organisation skills and the ability to manage multiple opportunities

- A proactive, target-driven mindset

- A collaborative approach and ability to work cross-functionally

- A genuine customer-first attitude

- Excellent communication and negotiation skills

- Strong commercial awareness and understanding of opportunity value

- High attention to detail in proposals and documentation

- Proficiency in Microsoft Office and CRM systems

- Resilience, initiative, and the drive to seek out new opportunities

What We Offer:

- Competitive Package: £30,000 base salary + £5,000 car allowance.

- Commission Structure, with a first year OTE of £5k+ on top of base

- Reward & Recognition Program: Your efforts won't go unnoticed.

- Free or Discounted Parking: Your car deserves a good spot too!

- Work-Life Balance: Fantastic work-life balance in a supportive environment.

- Continuous Development: Ongoing training, coaching, and development in a helpful and encouraging environment.

- Pension Scheme: Generous employer contribution to your pension scheme.

Location - Southampton (SO14)

Apply Here - https://www.totaljobs.com/job/field-sales-executive/times24-uk-limited-job107167050

We are continuing to expand both our teams and the markets we operate in. As part of this growth, we are seeking an experienced Change & Transformation Manager to lead organisational change initiatives and drive strategic transformation projects.

The Change & Transformation Manager will play a pivotal role in fostering a culture of continuous improvement and innovation across the organisation. Partnering with key stakeholders and developing strong relationships is at the heart of being able to achieve optimal compliance and an operationally efficient business.

This role will be based in Exeter, but may require travel to our other offices in the South West from time to time.

Duties:

- Understand end to end company strategy and help project manage the strategic objectives across all departments

- Act with a continuous improvement mindset to look for processes in the business that need adapting or updating and work with department leaders to ensure they are implemented

- Attend key business governance meetings to provide a cross functional view of process and compliance to ensure the business is connected and not siloed

- Build structured change management projects for new or updated processes, including clear communication, sponsorship, and training plans using change management frameworks such as ADKAR

- Work with senior leadership and HR to provide direction to people managers to help them lead their teams through transitions, including managing resistance

- Help create and deliver any training programs to support process change and compliance.

- Oversee a team of cross functional ‘compliance ninjas’ who volunteer their time to support process improvement – motivate them and use their input to define the next set of improvement areas to work on

- Participate in ISO audits and improvement projects where there is non-compliance or risk identified

Requirements:

- Experience leading businesses through change with strong interpersonal skills to influence stakeholders and lead teams through ambiguity

- Proficiency in managing the end-to-end lifecycle of a project, including stakeholder management, reporting and communications

- Experience and success working across multiple teams and processes, whilst understanding motivations and priorities to work together to achieve improved ways of working

- Ability to analyse data and decide appropriate metrics

- Empathetic approach to influence and shape change to foster a positive culture

Desired:

Certifications: 

- PM qualification, such as PMP (Project Management Professional) or PRINCE2

- Specific change-specific training such as ADKAR or APMG

- Experience with the following applications: Hubspot, Zendesk, Confluence, ClickUp

Find out more: https://unity5.com/company/careers/

This is an exciting opportunity to lead and elevate a well-established and fast paced outsourced services operation across multiple offices in the South West, guiding experienced Processing Experts and Contact Centre teams into their next phase of performance and growth.

The Head of Outsourced Services will inspire a culture of accountability, pride and continuous improvement, ensuring outstanding service delivery for our local authority parking and permit customers. With clear performance visibility and strong people leadership, they will empower teams to perform at their best while driving measurable improvements in efficiency and customer experience.

We are seeking a leader who believes improvement starts with people, but who is equally confident in challenging legacy practices and delivering meaningful, lasting change.

Responsibilities include:

- Create and maintain the business proposition for a business processing service, including the service outline, SLAs, benefits and pricing that can be used in tenders.

- Participate in the bid review process to ensure the right services are included in any new or cross sell opportunities with customers. 

- Manage quotes and invoices for customers wishing to use the BP team services.

- Meet with the customer during implementation to explain the service to be provided and how updates will work after launch

- Work with our implementation team on new projects wherever there is impact or cross over with business processing teams to ensure the project goes smoothly and teams are ready to pick up the work at go live.

- Ensure there is a clear contract of work and expectation for each customer who uses the service.

- Deal with escalations or complex issues that the team are unable to handle.

- Use data to drive continuous process improvement, looking for ways to be more cost efficient in line with company goals.

- Understand and manage income and cost of the department, constantly looking for ways to improve the bottom line.

Requirements are:

- Proven experience in business process outsourcing

- Strong understanding of outsourcing strategies, processes, and best practices.

- Excellent negotiation and contract management skills.

- Ability to analyze data, identify trends, and drive process improvement.

- Strong leadership, communication, and decision-making skills.

- Knowledge of regulatory requirements and industry standards.

- Experience in managing risks and resolving issues.

- Experience of working in public/private parking sector would be advantageous

To apply for this role, please submit your CV and a covering letter to hr@unity5.com